Support Hub

How can we help?

We're here to help. Browse the most common questions below — and if you can't find what you need, our support team is just a message away.

Getting started

How songy levels the playing field for independent artists.

The tools, support and community that help you grow your career.

Your account

Yes — here's how to move up to the plan that fits you.

Quick fixes to get you back into your account.

Releasing music

The unique barcode every release needs — we make it free.

Still need a hand?

Can't find what you're looking for? Reach our support team and we'll get you sorted.